Terms and Conditions

EFFECTIVE FROM:01-01-2025

Welcome to Iron Man. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these carefully.

1. Services Offered

- We provide ironing and laundry services, including pick-up and delivery, as described on our website or service brochures.
- All garments will be treated with care, but we cannot be held responsible for pre-existing damages, including but not limited to stains, tears, or discoloration.

2. Pick-Up and Delivery

- Our pick-up and delivery services are free within our designated service areas. Additional charges may apply outside these areas.
- Customers must ensure that pick-up and delivery addresses are accurate and accessible.

3. Garment Care

- We adhere to care label instructions on garments. If no care label is provided, we will use our best judgment.
- We are not liable for damage resulting from incorrect care instructions provided by the customer or manufacturer.

4. Turnaround Time

- Standard turnaround time is [specify time, e.g., 48 hours] from pick-up, unless otherwise agreed.
- Delays due to unforeseen circumstances, such as extreme weather or public holidays, will be communicated promptly.

5. Payment

- Payment must be made in full upon delivery unless a prior agreement is in place.
- We accept [specify payment methods, e.g., cash, credit cards, digital wallets].

6. Liability

- While we take all reasonable precautions, we cannot be held responsible for:
     - Items left in pockets or hidden compartments.
     - Shrinkage, fading, or damage resulting from the garment’s inherent defects.
- Our liability is limited to the value of the service provided.

7. Cancellations and Refunds

- Cancellations must be made at least [specify time, e.g., 24 hours] prior to the scheduled pick-up time.
- Refunds are only applicable in cases of service failure attributable to us.

8. Privacy Policy

- Customer information will be used solely for providing services and will not be shared with third parties without consent.

9. Amendments

- We reserve the right to modify these terms and conditions at any time. Changes will be communicated via our website or email.

10. Governing Law

- These terms are governed by the laws of india. Any disputes will be subject to the exclusive jurisdiction of the courts in this area.

By using our services, you acknowledge that you have read and understood these terms and conditions.

N
48/B2, M M Road (Upstair of Wajidiya Traders)
Pernambut 635810 , Vellore District.
Tamil Nadu
+917200468444
ironmantn2020@gmail.com
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